Frequently Asked Questions

General Information

No appointment is required for general inquiries, but please call ahead for servicing or repairs.

Yes, we have a display site in Vineyard NSW where you can view trailers before purchase.

We are located at Unit E, 405 Windsor Road, Vineyard, NSW 2765.

  • Monday to Friday: 8:30 AM – 4:30 PM
  • Saturday: 9:00 AM – 1:00 PM
  • Sunday & Public Holidays: Closed

Trailer Sales

All trailers are hot-dipped galvanised and available in various models including:

  • Box Trailers
  • Hydraulic Tipper Trailers (8×5, 10×5, 10×6, 12×6)
  • Single Axle (6×4, 7×4, 7×5, 8×5)
  • Tandem Axle (8×5, 10×5, 9×6, 10×6, 12×6)
  • Car Carrier Trailers
  • Flat-top/Table-top (10×6, 12×7, 14×7)
  • Stock/Cattle Trailers (10×6, 12×7)
  • Cage Trailers
  • Motorbike Trailers
  • Plant Trailers

All our trailers are manufactured in China and assembled in Australia, using high-quality materials that meet Australian Standards (ADR compliant).

Yes, we provide registration onsite through Service NSW.

No, we currently don’t offer trailer customisation.

We offer various ATM ratings including 750kg, 2000kg, 3500kg and 4500kg, depending on trailer type.

Usually within an hour, depending on model availability.

Servicing & Repairs

Yes, we offer complete trailer servicing, including bearings, brakes, lights, tyres, and suspension checks ( Only Trailers from United Trailers)

Yes, please contact us in advance to schedule a suitable time.

Minor repairs can often be completed the same day. Major work, such as axle replacement may take 2–3 days.

All repair work and parts are covered under our one-year warranty period, free of charge if the fault falls within warranty terms.

Warranty & Support

All new trailers come with a 12-month structural warranty against manufacturing defects.

The warranty covers faults in materials and workmanship, but excludes damage caused by misuse, overloading, or lack of maintenance.

Email us with your trailer VIN, invoice number, and a brief description (plus photos and videos) of the issue. Our team will respond promptly.

Registration & Compliance

Yes, we handle registration onsite through Service NSW.

Yes, all United Trailers are built to meet or exceed Australian Design Rules (ADR) and comply with state regulations.

Parts & Accessories

Yes, we stock a full range of axles, hubs, brakes, lights, toolboxes, and hardware (Only for Trailers from United Trailers)

We provide parts and accessories mainly for United Trailers. Some parts for other brands.

Yes, simply contact us with the part details, and we’ll arrange pickup or delivery Australia-wide.

Delivery & Payment

Yes, delivery can be arranged for NSW & ACT.
Delivery starts from AUD $175.00 + GST.

We accept cash, bank transfer, EFTPOS, and major credit cards.
Note: Card payments incur a small processing fee depending on the card type.

We offer finance options through Ausloans and have a finance calculator available on website in Finance tab.

Policies & Returns

We provide a one-year warranty on all trailers.
For details on returns or refunds, please refer to the “Terms and Conditions / Terms of Sale” section on our website.

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